@incollection{, C37E00F4E66B63CFBAB8C266C27AB165 , author={{}}, journal={{}}, journal={{}}, address={Cambridge, United States}, publisher={Great Britain Journals Press Organisation} } @book{b0, ____ Decree 55/2009 , title={{SIGEDAP -Performance management system in public administration}} Maputo , publisher={National Press Of Mozambique} } @book{b1, , title={{Resolution of the National Council of civil service (CNFP) no11/79}} , year={July} 29 } @incollection{b2, , title={{An Expanded view of performance management}} , author={{ HAguinis }} , booktitle={{Performance Management: Putting Research into Action}} , editor={ JSmither and MLondon } San Francisco , publisher={CA Jossey-Bass/Wiley} , year={2009} } @incollection{b3, , title={{Motivation in Organizations}} , author={{ CeciliaBergamini } and { Whitaker }} , booktitle={{São Paulo: Atlas}} , year={1992} , note={th ed.} } @incollection{b4, , title={{Management of competencies and performance management: different technologies or instruments of the same construct?}} , author={{ HugoBrandão } and { Pena & Guimarães } and { ATomás }} , journal={{Business Administration Journal}} 41 , year={2001} } @book{b5, , title={{Performance evaluation: Metaphors, Concepts and Practices}} , author={{ AntonioCaetano }} , editor={R.H. Editora} , year={1996} , address={Lisbon} } @book{b6, , title={{Manual of People Management and Human Capital.2nd Edition}} , author={{ MiguelCunha } and { Armenian;Pina; Rego } and { RitaCunha } and { &Campos } and { CarlosCardoso-Cabral }} , year={2010} , publisher={Silabo Editions} , address={Lisbon} } @book{b7, , title={{Fundamentals of methodology}} , author={{ OdíliaFachin }} , year={2005} , publisher={Saraiva} , address={Ribeirão Preto, Brazil} } @book{b8, , title={{The performance appraisal question and answer book: a survival guide for managers}} , author={{ DGrote }} , year={2002} , publisher={Amacom} } @book{b9, , title={{Qualitative Research and content analysis: Meanings and forms of use}} , author={{ IsabelWar } and { Carvalho }} , year={2006} , publisher={Principia Editora} , address={Cascais} } @book{b10, , title={{Qualitative research manual}} , author={{ ElaineGuerra } and { Linhares } and { Assisi }} , year={2014} , address={Belo Horizonte} Grupo ?nima Educação } @incollection{b11, , title={{Human Resources Management In Public}} , author={{ AugustineLevieque }} , journal={{Administration In Mozambique. Maputo: Editorial Ndjira}} , year={2011} } @book{b12, , title={{Human performance evaluation}} , author={{ JMarras } and { MLima } and { STose }} , year={2012} , publisher={Elsevier Editora} , address={Brazil} } @incollection{b13, , title={{Human Resources Management: Influences and determinants of performance}} , author={{ StephenMoura }} , booktitle={{Syllable Editions}} Lisbon , year={2000} } @book{b14, , title={{Master's Thesis: Performance Evaluation and Quality Management at the Institution. Case Study: Efp -Chimoio}} , author={{ ModlaineGrandson }} , year={2014} , publisher={Chimoio: UCM} } @book{b15, , title={{Methodology of scientific work: Methods and Techniques of Research and Academic Work}} , author={{ CristianoProdanov } and { Cleber } and { CesarErnaniFreitas } and { De }} , year={2013} , publisher={EditoraFeevale} , address={Novo Hamburgo -Rio Grande do Sul} } @book{b16, , title={{Performance evaluation: Case study in the paper and forest products sector}} , author={{ CarlaRusso } and { RosaIsabel } and { Rufino }} , year={2017} , address={Setúbal} } @incollection{b17, , title={{}} , author={{ MSarmento } and { ARosinha } and { Silva }} , journal={{J. Performance Evaluation. Lisbon: Escolar Editora}} , year={2015} } @incollection{b18, , title={{}} , journal={{London Journal of Research in Humanities and Social Sciences}} } @book{b19, , title={{Importance of performance evaluation}} , author={{ MariaDeolindaSilva } and { Oliveira }} , year={1999} } @incollection{b20, , title={{Content analysis}} , author={{ JorgeDitch }} , booktitle={{org) Methodology of social sciences}} , editor={ ASilva and J(Pinto } Porto , year={1987} , note={Hot flashes Editions} } @incollection{b21, , title={{}} Compilation 1.0 , journal={{London Journal of Research in Humanities and Social Sciences}} 42 3 }